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insights
Reflections on brands, change, and the experiences that give form to strategy.


A Cat in Brocade Just Outperformed Your Brand Film
What China’s AI feline micro-dramas or ‘telenovelas’ reveal about the future of storytelling, attention, and brand worlds.
Maurizio Serena
Mar 26 min read


Quiet Is the Keyword for 2026: Less Noise, More Nerve.
Courtesy: Pantone. If 2025 was the year brands tried to out-shout each other in ever-shriller rooms, 2026 arrives like someone opening a window. The strongest pattern I’ve watched gather speed—across policy, platforms, retail and culture—isn’t a new stunt or a shinier screen. It’s quiet . Not silence (we still like a little drama). Quiet as in lower cognitive load, higher agency; fewer jolts, more mastery. Even the colour industry’s weathervane blinked and nodded: Pantone cr
Maurizio Serena
Dec 17, 20253 min read


Designing for Loyalty in B2B Services: Creating Emotional and Engaging Experiences
In B2B environments, service often defaults to utility: briefings, deliverables, reports. But when the work involves creativity,...
Maurizio Serena
Jun 9, 20253 min read


Less Noise, More Meaning: Branding, Ritual, and the New Rules of Cultural Relevance
This week, the world paused for a moment of silence, ritual, and symbolism. The papal conclave—a centuries-old, analog ceremony—once again captivated millions as Cardinal Robert Prevost was elected Pope. In an age of algorithmic overload and digital fatigue, it was not a trending hashtag or a campaign that commanded attention, but a plume of white smoke rising into the Roman sky.
There were no press releases. No branded overlays. Just a ritual so slow, so unoptimized, it fel
Maurizio Serena
May 9, 20254 min read
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